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admin portal
asked in Users
Incoming fax heading/header and footer - Can the settings be changed?I recently received a fax with no heading and no date in the body of the fax. Is there a way on the user/admin side to m...
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Apr 22, 2024 at 8:14am
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asked in Users
Hide or administer company contactsHi, I'm new to RC. Created our account today and synced our Microsoft 365 contacts but it brings hidden GAL accounts...
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Apr 9, 2024 at 1:36pm
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asked in Users
Can not get ADMIN access on Polycon VVX601 ?Have a couple Polycon VVX601 phones that I was able to login and reset the password. But not allowing me to login as as ...
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Mar 29, 2024 at 8:34pm
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1
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asked in Users
When I scroll down on any admin account page it refreshesThis issue only occurring on Edge. This does NOT occur on Chrome and No I need Edge to workWhen I scroll down on any ad...
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Mar 19, 2024 at 1:41pm
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asked in Developers
Admin login almost never works without clearing application cache in dev toolsAlmost every time I try to login to the RC Admin area, it will just spin forever and show a console error in console in ...
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Mar 12, 2024 at 10:13am
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asked in Users
Is there a checklist on the items to complete before switching my system to ring central?The training is how to do individual items but there does not seem to be any document to say "all these things need...
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Feb 26, 2024 at 6:55am
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asked in Users
3 office locations - Each with different numberHello, I Have gone in and done about 80% of the setup in the Admin portal, users, call groups, etc.... I am struggling w...
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Feb 23, 2024 at 9:58am
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1
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asked in Users
Auto - Receptionist Outgoing Caller ID changeHello All,Is it possible to change the outgoing caller ID name for a number that is set as auto receptionist? ...
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Feb 22, 2024 at 1:32pm
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1
Answer
asked in Users
Random user now Super admin/OwnerFull disclosure. We are currently using RC as a company chat only, but are evaluating it as a full phone system for our ...
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Feb 9, 2024 at 7:47am
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asked in Users
Pressing Zero - InternallyDoes RC have any intention to allow users the ability to press zero internally and the call ring a pre determined / sele...
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Feb 7, 2024 at 10:42pm
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1
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